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    Privacy Policy

    Website: thisismacclesfield.co.uk

    Operator: This is Macclesfield

    Last updated: 26 March 2026

    1. Introduction

    This is Macclesfield (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use thisismacclesfield.co.uk (the “Website”).

    This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

    2. Who We Are

    This is Macclesfield is the data controller for personal data collected through the Website.

    Contact: hello@thisismacclesfield.co.uk

    Website: thisismacclesfield.co.uk

    3. What Data We Collect

    3.1 Data You Provide

    When you register an account, claim a listing, or contact us, we may collect:

    • Your name
    • Email address
    • Business name, address, and contact details
    • Payment information (processed securely via our payment provider; we do not store card data)
    • Any other information you choose to provide

    3.2 Data Collected Automatically

    When you visit the Website, we may automatically collect:

    • Your IP address
    • Browser type and version
    • Pages visited and time spent on the Website
    • Referring website
    • Device information

    This data is collected via cookies and similar technologies. Please see our Cookie Policy for further details.

    3.3 Data from Third Parties

    We may receive information about your business from publicly available sources, such as business directories or your own website, in order to create or improve listings.

    4. How We Use Your Data

    We use your personal data to:

    • Operate and improve the Website
    • Create and manage your account
    • Enable you to claim and manage a listing
    • Process payments for premium listings
    • Send you administrative emails (e.g. account confirmations, payment receipts)
    • Send you marketing communications, where you have opted in
    • Respond to your enquiries
    • Comply with our legal obligations
    • Monitor and prevent fraudulent or abusive activity

    5. Legal Basis for Processing

    We process your personal data on the following legal bases:

    • Contract: to fulfil our contractual obligations to you (e.g. managing your listing or subscription)
    • Legitimate interests: to operate and improve the Website, prevent fraud, and communicate with you about your account
    • Consent: for marketing communications and non-essential cookies
    • Legal obligation: where required by law

    6. Cookies

    We use cookies to improve your experience on the Website. For full details of the cookies we use and how to manage them, please see our Cookie Policy, available on the Website.

    7. Sharing Your Data

    We do not sell your personal data. We may share it with:

    • Payment processors, to handle premium listing transactions securely
    • Website hosting and analytics providers, who process data on our behalf
    • Email service providers, for sending transactional and marketing emails
    • Legal authorities, where required by law

    All third-party processors are contractually required to handle your data securely and only for the purposes we specify.

    8. International Transfers

    Some of our service providers may be based outside the UK. Where we transfer data internationally, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or equivalent mechanisms.

    9. How Long We Keep Your Data

    We retain your personal data only as long as necessary for the purposes described in this policy:

    • Account data: for as long as your account is active, plus up to 2 years after closure
    • Payment records: up to 7 years, as required by HMRC
    • Marketing preferences: until you withdraw consent
    • Analytics data: typically up to 26 months

    10. Your Rights

    Under UK GDPR, you have the following rights:

    • Right of access: to request a copy of the personal data we hold about you
    • Right to rectification: to request correction of inaccurate data
    • Right to erasure: to request deletion of your data in certain circumstances
    • Right to restrict processing: to ask us to limit how we use your data
    • Right to data portability: to receive your data in a structured, machine-readable format
    • Right to object: to object to processing based on legitimate interests or for direct marketing
    • Rights related to automated decision-making: we do not make solely automated decisions that significantly affect you

    To exercise any of these rights, please contact us at hello@thisismacclesfield.co.uk. We will respond within one month.

    You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

    11. Data Security

    We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure.

    12. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by a prominent notice on the Website. Please check this page periodically.

    13. Contact Us

    If you have any questions or concerns about this Privacy Policy or how we handle you